Laundry: Maintenance of household linens (sheets and towels): collection and delivery of laundry, or, if your property has a washing machine, the washing and the ironing of linens will be carried out on-site during the allotted cleaning time.
Additional option of a welcome basket including : bottle of wine, mineral water, Nespresso capsules, tea …
I will ensure the personal meeting and greeting of your guests on their arrival and departure guaranteeing a multilingual and cordial reception and ensuring the cleanliness and condition of the property on leaving.
Initial contact with your guests for the appointment (management of a possible delay or unforeseen event)
Access instructions to your residence
Welcoming your guests and key drop-off
Inventory check upon arrival and deposit guarantee (if necessary)
Instructions concerning the property and practical information based on your recommendations
Inventory check on departure and key collection
During the stay of your guests
Your guests are guaranteed an answer to any of their questions within 24 hours.
They will have a single point of contact, cordial, available 7/7, responsive and attentive.
I am available to look after any additional client needs or requests, to be defined with the client.
Удовлетворение запросов и потребностей клиента – моя личная ответственность.